Technical Support

Our Support Hours

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We typically reply outside of support hours as well.

Please fill out the form with as much detail as possible about your issue or question so that we can help you faster.

Name*
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Email*
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Please confirm you have done the following:*
- I updated all my KB Plugins to the latest versions.
- I have cleared my cache and retested the issue.
- I have a front-end issue and I have checked for console errors.
How to Find JavaScript Errors Using Chrome Console
URL of Your Website*
Enter your website URL. If your issue can be seen on a specific page, please enter the URL of that page.
Subject*
Please summarize your issue in 10 words or less.
Description*
Describe your issue or question. Please be brief, but share all necessary details.
Debug File*
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You can find it in: Document Blocks > Debug Tab
Still cannot find it? Click here to read an article
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Document Blocks by the team who created Echo Knowledge Base